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  In their capacity as managers and team leaders, engineers must speak to employees, must deliver presentations and must conduct meetings. All of these - from a short, simple conversation to a long technical presentation - require good speaking skills. Thinking of professional speaking as more like conversations, and less like classroom lectures improves the likelihood of information exchange so central to engineering work.

Before you think about the words you choose, look at your nonverbal behavior. Good eye contact, for example, conveys interest, warmth, and credibility. Giving your listener enough "space" - by not standing too close - keeps the person at ease and allows him or her to concentrate on what you are saying. (see body language list).

Your way of speaking is also important. A monotone speaker can put an audience to sleep regardless of how exciting the message is, and even makes it difficult for listeners to pick out the important points. Emphasize your points to let listeners know what is important. Speak clearly (don't mumble or speak too quickly), so you can be understood.

Choose your words carefully. If your thoughts are in order before you start talking, you will not confuse your listeners or leave them wondering what your point was. Also, be sure you are not preaching, even if you are disciplining an employee. You will be more effective in these situations if you are also courteous and considerate.

Here are some other tips to improve your speaking skills:

Don't state opinions as facts. First, you might not be right, and second you will alienate your listeners. You might even cause an argument. Identify your opinions as such with phrases such as "it seems to me" or "I believe."
Use words that convey your message. When talking, be sure the words you choose are clear and straightforward. Fancy phrases and long or strange words might be impressive, but they do not necessarily lead to clear communication.
Repeat if necessary, but stop talking once you've made your point. Many speakers repeat themselves unnecessarily, long after their listeners have caught on. While illustrating your point with an example clarifies an idea, needless repetition causes your listeners' minds to wander.
Don't discuss personal problems. A professional never burdens other people with personal complaints in a public or group forum.
Don't do all the talking. If necessary, direct the conversation in a way that encourages other people to contribute their ideas. This offers you an opportunity to learn.