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Proposal writing is different from other types of writing you will do in your career, such as writing a paper for a technical conference or documenting the results and conclusions of a test program. A proposal is a sales document. You are trying to convince a customer (or your management) to select your product, service, or idea.

If you are describing a widget for your customer, for example, you would probably use the approach illustrated in Exhibit #1.2, in which you state that you have a widget, then discuss the drawings, materials, construction techniques, etc., for the widget. These are features of your widget, which you hope meets your customer's requirements. You conclude with a discussion of the attributes, or benefits, of your widget.

If you are trying to convince a customer to buy your widget, you should use the approach illustrated in Exhibit #1.3. You start by stating your widget is great - the best thing since sliced bread. You then describe what your widget can do for the customer - its features and benefits - and explain how it meets the customer's requirements. Finally, you use data, test results, operational experience, analysis, etc. that illustrate your widget does what you claim it does.

The difference is that in the second approach you start by telling the customer why your approach should be selected. You then move into specific details that back up your claims and give your customer confidence in you and your approach. This is the approach you should use for proposal writing.