| |
Working
with the credos that the "boss is always right" and
"make the boss look good" can minimize the chances of
a conflict developing between you and your boss. Unfortunately,
even under the best of circumstances, conflicts can
develop. To resolve the issue, act immediately. Never
let a conflict build, because at some point, it might
be too late. That can be damaging to your career. Try
to recognize what has caused the conflict. Conflicts
with the boss can develop due to several factors: personality
clash, management style, technical differences,
or performance and work habits.
Whatever the cause, understand that your boss has the
upper hand. Never attempt to resolve a conflict with
your boss by acting defensively or by arguing. It won't
work. Take the high road by trying to understand your
boss and the type of person he or she is.
If your personalities clash, don't expect your boss
to change. The same is true for their management style.
You must try to adapt to their style, needs and expectations.
That means listening to what they have to say. If your
boss likes the weekly activity report written in a certain
way, just comply with his or her wishes. If your boss
wants to hold the status report meeting just before
lunch, just comply. You will find that by going along,
even if you disagree, your relationship will improve.
Technical differences also hold some danger. As has
been previously discussed above, as an entry-level engineer,
you lack the skills and experience to truly get into
a debate with your supervisor about technical issues.
But should it occur, attempt to resolve it through persuasion.
Make the case for your proposal by describing its strengths
and weaknesses in relation to the other concepts. Never
denigrate other concepts or designs. Use a positive
approach. In the end, if your supervisor decides against
your approach, don't take it personally. It was your
supervisor's decision to make and you must abide by
it and move on.
Performance and work habit issues need the most immediate
attention. This is a case where your boss believes that
you are not performing up to expectations. It might
involve your technical ability to the do the job or
your work habits. In either case, you must discuss this
with the boss. Listen carefully to his or her comments.
Ask what you need to do to improve and set a clear timetable
to track your results. If you reach this point, the
only way to truly improve your relationship with your
boss is to show a willingness to make adjustments and
by demonstrating improved performance. Understand that
this will take time. (Note that resolving conflicts
and performance reviews are discussed in more detail
later in this module).
|