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Dos
and Don'ts |
|
| |
Do
your best to build a good working relationship with your
co-workers. Let the small things pass, know when to distance
yourself and be prepared to compromise. Focus on the task.
If all your avoidance efforts failed and you do find yourself
in a work related conflict, here are some dos and don'ts
for handling and resolving the conflict.
Do: |
| |
 |
Be
positive and patient |
|
Focus
on the problem, not the other person- |
|
Keep
an open mind; be flexible |
|
Seek
the other person's ideas and point of view |
|
Explore
all alternatives for resolving the conflict |
|
Try
to understand the other person's perceptions |
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End
on a positive note |
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| |
Don't: |
| |
|
Prejudge
people |
|
Assume
you have all the facts |
|
Focus
on the person's attitude, personality or motives |
|
Ignore
others' ideas and viewpoints |
|
Overlook
the possibility of differing perceptions |
|
Be
defensive |
|
Go
into the discussion unprepared |
|
Focus
on meeting practical needs at the expense of personal
needs |
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